Shipping
We are committed to providing an efficient, transparent shipping service tailored to our customers’ needs, wherever they are located.
Shipping Within Italy – FREE
All shipments within Italy are free of charge, with no minimum order value required.
As soon as your order is confirmed, you will receive an email containing your shipping details and a tracking link.
- Espress Courier
- Delivery time: generally 10–14 business days from shipment
- Free shipping on all orders
Shipping Within Europe – €15.00
For all European Union countries, shipping is charged at a flat rate of €15.00, regardless of the package weight or size.
- Delivery time: approximately 15–20 business days
- International Courier with Tracking
International Shipping (Outside Europe)
For shipments outside Europe, please contact us before placing your order to receive a personalized quotation based on the destination and the type of order.
- Please email us at info@sexybootsitalia.com for an accurate calculation of shipping costs and delivery times.
Tracking & Customer Support
Once your package has been shipped, you will receive an email notification with a tracking number so you can monitor your shipment in real time.
If you have any questions or special requests, our customer service team is always available to assist you throughout every stage of your order.
Product Preparation Times & Availability
Items in Stock
Some items are available for immediate shipment. Once your order has been confirmed, they will be prepared and handed over to the courier within 24–48 business hours.
Made-to-Order Items
Other products are made to order. These require longer production times: preparation generally takes 20–30 business days before shipment.
We ensure that every product is crafted with great attention to detail to guarantee the highest quality standards.
Payment Methods
Accepted Payment Methods
Credit / Debit Card (via Stripe)
You can conveniently pay using your credit or debit card (Visa, Mastercard, American Express, and others).
Payments are securely processed through Stripe, one of the world’s most trusted and widely used online payment platforms. No card details are stored on our website.
- Instant and secure transaction
- No Stripe account required
- Supports 3D Secure for additional protection
PayPal
If you have a PayPal account, you can complete your purchase in just a few clicks without having to enter your payment details every time.
PayPal also offers buyer protection and real-time transaction tracking.
- Fast checkout with PayPal login
- Advanced security and buyer protection
Bank Transfer
You may also choose to pay by bank transfer.
After confirming your order, you will receive an email containing all the necessary details to complete the transfer.
Your order will be processed as soon as payment has been received and confirmed.
- Processing time: 1–3 business days
- Orders will remain on hold until payment is received
- Ideal for customers who prefer a traditional payment method
Customer Support
If you have any questions or experience any difficulties during the payment process, please do not hesitate to contact us at info@sexybootsitalia.com.
We are always available to help you complete your order quickly, easily, and securely.